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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved it really friendly staff and room in great condition
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Amazing place to stay
Business response:
Michael, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It amazing here
Business response:
Michael, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The staff was very helpful and friendly. The manager handled an problem quickly
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Not what the pics looked like just old room smelled like smoke had to spray with air freshener because I actually got a headache. Receptionist was nice and helpful
Business response:
Thank you for choosing our hotel. Although you liked our front desk staff, we are sorry our room was not to your expectations and for the smoke smell you experienced in it. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the odor. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Meh Worst part was the smell of burnt curry baked into the carpeting. Water pressure was weak. Dont bring valuables here no safe.
Business response:
Thank you for the feedback. we apologize for the smell you encountered during your visit. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. Also, we have alerted our maintenance team about the water pressure, and they will check and fix it. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hote... read more
Room had bugs that had been in room for a while and management didn't seem concern!
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 3.2 star rating with 1,621 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.