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Extended Stay America Suites – Columbia – Greystone
- Hotels
- Columbia, SC
About this business
Welcome to Extended Stay America - Columbia - Greystone! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Columbia, SC. Our hotel is conveniently located off I-126, only a few minutes from downtown Columbia. From our location, you can easily visit local attractions such as the Riverbanks Zoo & Garden, the South Carolina State Museum, Columbia Canal and Riverfront Park and the Columbia Museum of Art. When you stay at an Extended Stay America hotel, you&rsqu... read more
Location details
180 Stoneridge Dr., Columbia, SC, 29210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh Worst part was the smell of burnt curry baked into the carpeting. Water pressure was weak. Dont bring valuables here no safe.
Business response:
Thank you for the feedback. we apologize for the smell you encountered during your visit. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. Also, we have alerted our maintenance team about the water pressure, and they will check and fix it. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hote... read more
The staff was very helpful and friendly. The manager handled an problem quickly
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Room had bugs that had been in room for a while and management didn't seem concern!
Not what the pics looked like just old room smelled like smoke had to spray with air freshener because I actually got a headache. Receptionist was nice and helpful
Business response:
Thank you for choosing our hotel. Although you liked our front desk staff, we are sorry our room was not to your expectations and for the smoke smell you experienced in it. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the odor. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Everything was awesome. The room had very much space. Bathroom and kitchen was clean. I really enjoyed my night of staying. I'll most definitely consider myself purchasing an room there again. Thanks for your wonderful service.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Dirty, trash and food under sink from previous customer
Business response:
Thank you for taking the time to give us your feedback regarding your stay. The conditions you describe in your guest room are unacceptable, and we should have done a better job of preparing your room prior to your arrival. We have addressed this with our housekeeping team, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites – Columbia – Greystone
How is Extended Stay America Suites – Columbia – Greystone rated?
Extended Stay America Suites – Columbia – Greystone has a 4.4 star rating with 981 reviews.
When is Extended Stay America Suites – Columbia – Greystone open?
Extended Stay America Suites – Columbia – Greystone is open now. It will close tomorrow at 12:00 a.m.