Extended Stay America Suites - Columbus - Dublin

Business response:

Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you were fascinated with our ideal location and that our associates surpassed your expectation. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased to know you liked our well-kept property and that you slept well on our comfortable beds. However, we are sorry for the slow internet connectivity in your room. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. Thank you for bringing this to our attention. We appreciate your comments and hope to see you again on your next visit to this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. Although you found our location ideal for your needs and liked our well-kept property, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Also, your comment is shared with the service provider to ensure we deliver seamless internet connectivity to our guests going ahead. We hope you will return so we can make it up to you. Sincerely, Hotel Management 

Business response:

Nicole, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Ashok, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Christopher, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thanks for the feedback. We are glad to read you liked the value we offer and that you had an overall pleasant visit. However, we are sorry you were unhappy with our hotel policy. Being an Extended stay property, our services are designed for long-term guests to respect their privacy and to offer minimal intrusion to their home like stay. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We hope ... read more

Business response:

Shawn, thank you for being our guest at Extended Stay America. We are grateful for your generous comments, and we are pleased that we could provide you with a seamless and meaningful stay. We will enjoy sharing your compliments with our team, and we look forward to welcoming you back soon for another amazing experience. Sincerely, Hotel Management