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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
450 Metro Pl. N., Dublin, OH, 43017, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The hotel was very nice I’ve stayed here before and knew what to expect. When I got to my room there was crumbs all over the counter and hair in my bed and I was not happy luckily the manager put me in a new room and seeping apologized over all I’d rate this place 8.5/10
Business response:
Thank you for returning back to our hotel. We are sorry for the cleanliness issue you experienced in your initial room but glad to know the matter was resolved by allocating you to another suite. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Nice facility for a business stay. Very comfortable room and plenty of restaurants options in area to choose from.
Business response:
Yvonne, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to read that you were impressed with our convenient location and your clean & comfortable room. It was a pleasure having you as our guest, and we look forward to your next stay with us soon. Sincerely, Hotel Management
The assistant manager was so friendly and nice!!!! Made me feel like I was at home
Business response:
Nicole, thanks for the 5-star review of Extended Stay America. We are delighted to know you liked our hospitality and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
next rooms was noisy
Business response:
Tadd, thank you for your feedback. We are sorry your stay was disturbed due to noise caused by the neighboring guests. We wish we had the opportunity to resolve the issues while you were here as we would have done our best to make your visit comfortable. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Great location for the Dublin Irish Fest Cleaning staff could be a little more diligent
Business response:
Thank you for sharing your feedback. Although you liked our ideal location during your pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
A Bit Disappointed There were good and bad features of this hotel. The good were: It was clean. The outside was maintained and the inside was clean and tidy. The room itself seemed to be in good condition. The hotel was very quiet. This hotel is in a good location. It was close to downtown Dublin, and there was a free shuttle service across the street running to the Irish Festival. Although we only stayed 1 night and didn't need this service the was a small kitchenette with regular sized refrigerator. Although we weren't tra... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Nice visit Our first stay at an “extended stay” type hotel so I wasn’t sure what to expect. Room size was nice, staff was helpful It was a non smoking room but there was an unpleasant odor
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your stay with us was enjoyable and that you were impressed with our courteous service. That being said, we are sorry for the odor issues you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
a little disappointed its very dates, the smell when you walk into your room was unpleasant. I'm not sure if it was food someone was cooking but it was there for our entire stay. They do not clean rooms or replenish towels. Over all things looked clean. Beds were not very comfortable. Would not return.
Business response:
Thank you for staying at our hotel. We are sorry for the cleanliness issue you experienced and that you were not explained our hotel policy up on arrival. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, towels and linens along with the bath-amenities are always available at the front desk and are complimentary. Thank you for the feedback... read more
Not enough parking space. And not enough selection for morning breakfast.
Business response:
Thank you for including the Extended Stay America in your travel plans. We are sorry for not meeting your expectations with our parking facility and breakfast. We have made a note of your feedback as we plan any changes to our breakfast offerings. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, Hotel Management
Extended Stay America Suites - Columbus - Dublin has a 4.4 star rating with 964 reviews.
Extended Stay America Suites - Columbus - Dublin is open now. It will close tomorrow at 12:00 a.m.