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Extended Stay America Suites Donaldsonville - Gonzales
- Hotels
- St James, LA
About this business
Location details
10533 LA-70, St James, LA, 70086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pet friendly, i think the pet fee is a little high butbwhat can you do but pay it
Business response:
Dear Diana, Thank you for taking the time to share your experience at Extended Stay America. We’re happy to hear that you enjoyed our pet-friendly accommodations and hope your furry friend had a great stay as well. We appreciate your feedback and look forward to welcoming you both back soon. Sincerely, Hotel Management
Consider this before you book! I stayed at this hotel because of the good reviews about cleanliness. The property, lobby, room — you can tell someone puts extra effort into keeping those things up. However, I have a few things that made us decide not to stay here again. #1) The HORRIBLE SMELL. The elevator, hallways smelled so musty and also smelled like marijuana! The room smelled just as bad, and I believe this is true because the air was off when we got in. It was so overwhelming. I also believe the carpets are not clean.... read more
Beds were so comfortable
Business response:
Dear Shantell, Thank you for your kind review of Extended Stay America. We are pleased to hear about your enjoyable stay and that our comfortable beds provided you with a relaxing and restful sleep. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Nice staff and clean room
Business response:
Dear Cawanish, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful experience with our team and that your room met your expectations. Our staff takes great pride in providing warm, attentive service and maintaining a comfortable, well-kept environment for all our guests. We genuinely appreciate your recognition of our efforts. It was lovely hosting your visit. We hope to welcome you back again soon! Sincerely, Hotel Management
We were pleased to find regular size fridge, 2 burner stovetop , microwave and sink. Didn't have to eat fast food during our stay.
There was not water bottles, the room wasn't serviced the next day
Business response:
Dear Guest, Thank you for sharing your feedback. We understand how important daily amenities and services are to our guests. Please note that housekeeping is typically provided on a weekly basis, but additional service can be arranged upon request for a nominal fee. We regret any inconvenience this may have caused during your stay. Your comments are appreciated and will help us better assist future guests. We hope to welcome you again and provide a more comfortable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Donaldsonville - Gonzales
How is Extended Stay America Suites Donaldsonville - Gonzales rated?
Extended Stay America Suites Donaldsonville - Gonzales has a 3.8 star rating with 454 reviews.
When is Extended Stay America Suites Donaldsonville - Gonzales open?
Extended Stay America Suites Donaldsonville - Gonzales is open now. It will close tomorrow at 12:00 a.m.