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Extended Stay America Suites Donaldsonville - Gonzales
- Hotels
- St James, LA
About this business
Location details
10533 LA-70, St James, LA, 70086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent room but in need of upgrades/updates. Rust on shelving in freezer and around shower. Furniture dated. No one at desk to greet you upon arrival. No receipt provided when asked. Breakfast gone before 9a. Musty smell in hallways. No one was rude, just not readily available at times. Purpose served for the price.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad the accommodations met your needs and that you found value in your stay. We regret, however, that some aspects of your visit did not meet expectations. Your comments regarding the property condition, service availability, and overall atmosphere have been shared with management, as we are working toward improving both comfort and guest satisfaction. We appreciate your input and hope you will consider returning so we can provide a more seamless and enjoyable experien... read more
Best place i ever stayed for work
Business response:
Dear Guest, We are pleased to learn that you had a wonderful stay at Extended Stay America and appreciate your positive feedback. It was our privilege to accommodate you, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
The place is decent especially for the $$. Only issue was no one at front desk on 2 separate occasions. Once when needing towels and again at checkout.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad you found our property to be a good value. However, we apologise for the inconvenience due to the front desk service during your stay. Your comments have been shared with our team to ensure prompt assistance for future guests. We appreciate your understanding and hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Front desk staff was friendly and check in was easy. The room was okay and the bed was comfortable.
Property was very clean felt safe only problem was lack of restaraunts
Business response:
Dear Guest, Thank you for sharing your feedback. We are delighted that you found the property well-kept and felt comfortable during your stay. We understand the limited dining options nearby may have been inconvenient. Our front desk team is always happy to provide recommendations for restaurants in the area to make your visit more enjoyable. We appreciate your input and look forward to welcoming you again at Extended Stay America for another pleasant stay. Sincerely, Hotel Management
Yes
Every thing was great only complaint was not enough water pressure in the shower
Business response:
Dear Guest, Thank you for sharing your feedback. We are delighted that you enjoyed your stay and appreciated the overall experience. We understand how important a strong shower can be for comfort and relaxation, and we will have our maintenance team look into the water pressure to ensure it meets expectations. We truly value your input and look forward to welcoming you back to Extended Stay America for an even better visit. Sincerely, Hotel Management
Yes
Pet friendly, i think the pet fee is a little high butbwhat can you do but pay it
Business response:
Dear Diana, Thank you for taking the time to share your experience at Extended Stay America. We’re happy to hear that you enjoyed our pet-friendly accommodations and hope your furry friend had a great stay as well. We appreciate your feedback and look forward to welcoming you both back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites Donaldsonville - Gonzales
How is Extended Stay America Suites Donaldsonville - Gonzales rated?
Extended Stay America Suites Donaldsonville - Gonzales has a 3.8 star rating with 467 reviews.
When is Extended Stay America Suites Donaldsonville - Gonzales open?
Extended Stay America Suites Donaldsonville - Gonzales is open now. It will close tomorrow at 12:00 a.m.