Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Thank you very much for staying with us and taking the time to leave your feedback. We truly regret the inconvenience regarding any charges during the check-in process. If you wish to discuss this further, please do not hesitate to contact our hotel directly. Thank you once more, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your great review. 

Business response:

Thank you for your great feedback. We hope to see you again. 

Business response:

Thank you for your review! We hope to see you again! 

Business response:

Leslie, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Newark. Sincerely, Hotel Management 

Business response:

Thank you for your review! We hope to see you again! 

Business response:

Mireya, thank you for taking the time to provide feedback about your stay at Extended Stay America. We appreciate you mentioning our convenient location close to a variety of restaurants and shopping. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. It was a pleasure hosting you, and we look forward to having you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review! We are happy to hear that our wonderful staff met your expectations! 

Business response:

Dalia, thank you for staying with us. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. Your honest comments will be shared with our team, and we will use them for future improvements. Thank you again for your review, and we look forward to your next visit. Sincerely Hotel Management