This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an ok stay since the employees helped with some issues I have. I couldn’t sleep well coz the people right next to my room was loud and I could hear them through the wall like I feel like I’m with them in a same room. But employees rate. I will give them a good service for sure! But the facilities not really. Thank you!
Business response:
Thank you for your feedback. Although you were pleased with our cordial associates, we are sorry your sleep was disturbed due to the noise issues you encountered. We wish we had an opportunity to address this while you were here as we would have done our best to ensure you were comfortable. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Nasty especially in Pandemic There was left over trash in garbage can. I mean it was full of garbage. The hotel smelled like cigars in hallway. Left over juice and water bottles in fridge. Will never stay here again. The service was great came immediately and cleaned up trash and bottles. But how was that overlooked. Never again.
Business response:
Thank you for being our guest and selecting us again. We regret not being able to provide you with a comfortable stay. We sincerely apologize for the inconvenience you had due to the cleanliness issue. We appreciate you bringing this to our attention, and we will promptly address them with the appropriate individuals, as we actively follow public health guidelines. Thank you once again for sharing your feedback; we hope to accommodate you again and regain your trust. Sincerely, Hotel Management
It was a very nice & quiet stay. The staff was very helpful.
Business response:
Thank you for the generous review of Extended Stay America. We are glad you had a peaceful experience and were impressed with our cordial associates. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Unexpected critters This was not our first short stay. The rooms have been declining when it comes to cleanliness. The carpets are noticibly dirty and stained but the icing on the cake was opening the door and being greeted by roaches on the kitchenette countertop. I'd pay a little extra and stay at the other hotels next door.
Business response:
Thank you for selecting us once again for your accommodational needs. We are sorry for disappointing to read your comments and know we did not meet your expectations. We apologize for the cleanliness issues you encountered in your suite. We will share your comments with our housekeeping and pest control teams to take corrective measures. While we know this stay did not meet your expectations, we are hopeful for another opportunity to welcome you for the flawless experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 4.2 star rating with 2,013 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.