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Extended Stay America Suites- Houston - Galleria
- Hotels
- Houston, TX
About this business
Location details
2500 McCue Rd, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful
Céntrico a buen precio El desayuno Ubicación
Business response:
Eduardo, thank you for staying with us at Residence Inn Houston by The Galleria. The team is glad you appreciated the convenient location. Feedback about the morning options is always helpful, and efforts are continually made to provide a satisfying experience for everyone.
Good Reception had a musty Smells
Business response:
Peter, thank you for sharing your feedback. The experience you described with the air quality at reception has been noted, and your comments are appreciated as the team is always looking for ways to enhance the environment for guests.
Good
GO BUCS!!! Missed breakfast all 3 nights, my fault The galleria mall was in walking distance Very quiet, no shenanigans My team was staying at hotel right next door practically
Business response:
Raykett, it’s wonderful to hear you had a great time at Residence Inn Houston by The Galleria and enjoyed the convenient location near the Galleria Mall as well as the peaceful atmosphere. Thank you for choosing to stay with us, and hopefully next time you can enjoy breakfast as well. We look forward to welcoming you back.
Great Birthday Weekend I really loved my room, would like to have it the next time I book a stay with yall. The room was 1421
Business response:
Karwyn, we’re delighted you loved your experience at Residence Inn Houston by The Galleria. The team is pleased to know you enjoyed your room and had a memorable birthday weekend. We hope to welcome you back soon and will do our best to accommodate your preferred room request.
Pleasant Our door's deadbolt didn't work properly and it took minutes to be able to wiggle it to be able to close the door when leaving the room. The refrigerator made a loud clicking sound which disrupted our sleep. Additionally, the tub plug would not stay raised which made showering challening. I went to the front desk for assistance and the manager on duty was very unpleasant and dismissive. Not a pleasant experience with her customer service approach. I have stayed at numerous Residence Inn, and this one was by far the ... read more
Business response:
Jenny, thank you for sharing your thoughts about your stay. The feedback regarding room conditions and interactions with team members is appreciated and has been noted for a closer look. It's good to know you felt comfortable with the location and secure parking. Your comments help inform areas for ongoing focus and improvement.
Pleasant
Good
Frequently asked questions about Extended Stay America Suites- Houston - Galleria
How is Extended Stay America Suites- Houston - Galleria rated?
Extended Stay America Suites- Houston - Galleria has a 3.8 star rating with 718 reviews.
When is Extended Stay America Suites- Houston - Galleria open?
Extended Stay America Suites- Houston - Galleria is closed now. It will open at 9:00 a.m.