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Extended Stay America Suites- Houston - Galleria
- Hotels
- Houston, TX
About this business
Location details
2500 McCue Rd, Houston, TX, 77056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional The lights went out for a while, but it was out of there contr The customer service was great and the bed was very comfortable.
Business response:
Karwyn, thank you for sharing your feedback. We're glad you enjoyed our team's service and found the bed comfortable. We appreciate you mentioning both the highlights and the challenges you experienced, and your comments help us continue to improve. We hope to welcome you again in the future.
Good
Nice location, nice bed, cold annoyed welcome Unwelcoming experience at arrival Bed
Business response:
Adolfo, thank you for sharing your feedback. It’s great to know you found the bed comfortable and appreciated the location. The arrival experience you described does not reflect the level of hospitality the team aims to provide. Your input is valuable and will be shared with leadership for review.
A very good choice for an economic stay in Houston The breakfast was very basic with not much choices. The fridge and the air condition in the room was very noisy while working. The mattresses (especially the sofa) need to be changed. The location was very nice, close to the Galleria mall and other amenities (coffee shops, supermarket, restaurants, etc.). The room was comfortable for three persons and there was free parking.
Business response:
Achilleas, thank you for sharing your thoughts. The convenient location and comfort for your group, along with the complimentary parking, are all appreciated highlights. Your comments regarding the morning offerings and aspects of the in-room experience have been noted, as guest feedback is important when considering future improvements.
Exceptional
Buen desayuno El sofá cama , terrible pague para estadía de 4 personas solo dos que durmieron en la cama pudieron descansar lo otro estaba en resortes y no solo en nuestra habitación sino en la de nuestra familia , así que los q se quedaban en sofá cama no pudieron dormir El desayuno
Business response:
Ana, thank you for highlighting the morning meal as a positive part of your visit. The feedback regarding the extra sleeping arrangements is appreciated, and the team will continue working to make all areas as comfortable as possible. Your comments are valued and help inform future improvements.
Great place to stay Beds ( too hard ) no ice machine around Location, pool, breakfast
Business response:
Gabriel, it’s wonderful to hear you had a great time at Residence Inn Houston by The Galleria and enjoyed the location, pool, and breakfast. The team appreciates your thoughts regarding room comfort and amenities, and your feedback will be taken into consideration. We hope to welcome you back soon.
Exceptional
Over all it was good experience Lift was not in operation Location was good
Business response:
Sher, thank you for sharing feedback about your experience. The property is pleased you found the location convenient, and the team appreciates you bringing up areas where improvements can be made. Your comments are valued and help the team continue providing a comfortable environment for all visitors.
Frequently asked questions about Extended Stay America Suites- Houston - Galleria
How is Extended Stay America Suites- Houston - Galleria rated?
Extended Stay America Suites- Houston - Galleria has a 3.8 star rating with 718 reviews.
When is Extended Stay America Suites- Houston - Galleria open?
Extended Stay America Suites- Houston - Galleria is closed now. It will open at 9:00 a.m.