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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very loud in the halls late at night. Early morning it sounded like children were running up and dow the halls.
Business response:
Dear Tracy, We apologize for the disturbance you experienced during your stay. Providing a peaceful environment is important to us, and we regret any inconvenience caused by noise in the halls. We will address this matter with our team to ensure a more restful experience for our guests in the future. Your feedback is valuable, and we appreciate you bringing this to our attention. If you encounter any issues during your stay, please don't hesitate to reach out to our staff for assistance. We hope to have the opportunity to we... read more
Clean and quiet with efficient staff
It was clean but the hotel was built very cheaply. Our tv and phone did not work. They got the tv working but if you turned it off you had to unplug and replug the cables to get it to work again. It was very quiet at night.
Business response:
Dear Penny, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. While we're glad you had an overall positive experience, we hope you will accept our apologies for the inconveniences you encountered during your stay. Your comments are invaluable to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless... read more
Great people
Business response:
Hello,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring you... read more
I loved everything included the guest
Business response:
Dear Ivory, Thank you for staying at Extended Stay America and for your generous feedback. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We value your business and hope to have the privilege of hosting you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 720 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.