This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you Nikolai,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring you back to Madison and the surrounding area..
Will stay here again when in need
Business response:
Dear Jazmine, Thank you for your positive feedback! We are delighted to hear that you had a great stay and that this will be your choice of accommodation whenever you need it. Welook forward to welcoming you back to Extended Stay America. Safe travels!Sincerely,Hotel Management
The staff was very friendly upon arrival. They were very helpful and personable. Our room was simple but perfect. Nice kitchenette with access to whatever we needed to cook. I loved that we also had a recliner in our room as well. Very clean hotel.
Business response:
Hello David,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bri... read more
New, clean and pleasant but poor breakfast Appeared to be brand new. Very clean and everything in good condition. I never stayed at this chain before so didn't no what to expect. The facility was fine and the staff was friendly and helpful. However......the "continental breakfast" was a joke. Snack bars and pre-packaged muffins. No coffee available except at breakfast and only cafinated (decaf was instant). You could ask for a coffee maker in your room (we brought our own coffee) but it's a drip percolator type that won't us... read more
Business response:
Dear Hollis, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed our property, and we certainly appreciate your kind comments about our friendly and mindful staff. However, we hope you will accept our apologies regarding breakfast options that did not meet your expectations during your stay. We value your feedback as we are always striving to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we... read more
Very Clean, convenient, and quite comfortable beds for the pricepoint. Love no carpet, and just clean simple bed frame steel legs to the floor. Highly Recommend.
Business response:
Dear Rudy, We're thrilled to learn about your enjoyable stay at Extended Stay America! It's wonderful to hear that you found our accommodations impeccably maintained and our beds exceptionally comfortable. Thank you for recommending us highly! We can't wait to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 720 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.