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Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
- Hotels
- Plymouth Meeting, PA
About this business
Location details
437 Irwins Ln., Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is good. It’s right across the street from the mall, and has dunkin donuts and Starbucks right there. The room itself was nice enough. I didn’t use the kitchen part. The bed was comfortable but small. I was alone but it would have barely fit a second person. The toilet didn’t flush easily. It took a long time for hot water to come on in the shower. The room smelled bad. Like an old unpleasant smell that was constantly distracting. A fire alarm went off in the middle of the night and we had to all go sit outside ... read more
Business response:
Thank you for your review. We are happy to know you had an overall pleasant stay with us and liked our location. However, we regret the inconvenience you had due to a false fire alarm and sorry for not meeting all of your expectations. Your comments will be shared with the appropriate team members to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
My day was good my experience it was good people at the front desk were sometimes good remind me I have a problem with checking in at 3 p.m. because most of my day is almost halfway gone and I don't like to check in so late I'd like their brother check in at 12 p.m.
Business response:
Thank you for sharing your wonderful experience at Extended Stay America. We are delighted that you enjoyed our excellent hospitality, and we will share your kind comments with our team. Your words of appreciation will mean a lot to them, and we look forward to welcoming you back to our hotel soon! Sincerely, Hotel Management
I stay here for work when I'm in the area. It is nothing special but staff is friendly and helpful, rooms (so far) are clean and price is typically about $40-$60 less than others in the area.
room was terrific just need cleaner floors
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
It was a nice stay
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Philadelphia - Plymouth Meeting – East
How is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East rated?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East has a 3.1 star rating with 2,302 reviews.
When is Extended Stay America Suites - Philadelphia - Plymouth Meeting – East open?
Extended Stay America Suites - Philadelphia - Plymouth Meeting – East is open now. It will close tomorrow at 12:00 a.m.