Extended Stay America Suites - Philadelphia - Plymouth Meeting – East

Business response:

Devon, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Bernard, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are sorry our rooms were not up to your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Meanwhile, we have alerted our housekeeping team to ensure proper procedures are being followed to remove the odor. We hope you will give us another occasion to exceed your expectations on your next visit. Sincerely, Hotel Management 

Business response:

Kim, thank you for the glowing review of Extended Stay America. Our team will be pleased to know they had a role in making your stay with us a great one. We appreciate you allowing us to be of service, and we hope to have the pleasure of doing so again soon. Sincerely, Hotel Management 

Business response:

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Shameika, thank you so much for the perfect review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Dontay, thank you for your visit. We are glad to know that overall you had a pleasant stay; however, we are sorry if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Ivy, thank you for your wonderful feedback and letting others know that you felt like you were home away from home. It was a pleasure to have you stay with us, and we hope to see you soon. Sincerely, Hotel Management