Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for your rating! We are glad to see that you had a positive experience during your stay. While we didn’t receive a written comment, your score means a lot to us and encourages our team to keep delivering quality service. We hope to welcome you back to Extended Stay America on your next visit for an even better experience. Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for sharing your experience. We’re sorry the hallway and room conditions made your stay less comfortable. We’re actively addressing cleanliness and ventilation concerns with our housekeeping and maintenance teams to ensure a better experience for future guests. We appreciate the opportunity to improve. We hope you will return so we can provide you with the exceptional visit you deserve.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for being our guest and for sharing your experience at Extended Stay America. We're so pleased to hear that you had a great stay and enjoyed everything during your visit. We strive to provide a comfortable and pleasant environment for all our guests, and your feedback is truly appreciated. We look forward to welcoming you back for another wonderful stay in the future!Sincerely,Hotel Management