Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for sharing your kind words! We’re so pleased to hear that our team made a positive impression during your stay. At Extended Stay America, we pride ourselves on providing top-notch service, and it’s wonderful to know that our staff contributed to making your visit enjoyable. We appreciate your feedback and look forward to welcoming you back for another great experience soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We’re glad to hear you enjoyed your stay with us. We apologize for the inconvenience caused by the loud refrigerator in your room. Our team is aware of this issue, and we will inspect and address it promptly. We appreciate your understanding and patience as we work to improve the guest experience. We hope to welcome you back soon for a more comfortable stay. Thank you for choosing to stay with us! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We are glad to hear that our property was a great fit for your furry companion! We also appreciate your comments on the comfort of the bed and will certainly consider your input as we continue to improve the overall guest experience. Your satisfaction is important to us, and we’re committed to providing a comfortable environment for all of our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management