Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Dana,Thank you for sharing your feedback. We appreciate you taking the time to rate your stay and regret that it was just "okay." Our goal is to provide a comfortable and enjoyable experience for all our guests, and we would love to know how we can improve. Your insights are valuable in helping us enhance our services. We hope you will consider staying with us again in the future for a better experience.Sincerely,Hotel Management 

Business response:

Dear Jose,Thank you for sharing your feedback. We appreciate your honest input and understand the importance of maintaining a fresh and modern environment for our guests. While we regret that certain aspects of your stay did not meet expectations, we are continually working on improvements. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Sincerely,Hotel Management 

Business response:

Dear Abby, Thank you for your feedback! We’re thrilled to hear that Ra made such a positive impact on your stay. She is truly a valued member of our team, and we’ll be sure to share your kind words with her. It’s also great to know you appreciated our safe, clean, and quiet property. We look forward to welcoming you back to Extended Stay America for another wonderful experience! Sincerely,Hotel Management 

Business response:

Dear Christina,Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We truly appreciate your insights about the condition of the property and the missing amenities in the kitchen. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We do our best to honor our guests' requests and do everything possible... read more