Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest,Thank you for taking the time to leave feedback regarding your visit. Please know we are committed to providing the highest hospitality level for every guest; therefore, we hope you will accept our apologies that this was not your experience. We regret any inconvenience you experienced with your accommodations and your comments will be shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management 

Business response:

"Wow! A perfect 10/10—thank you so much! We’re delighted that you enjoyed your stay with us. Your support motivates our team to keep delivering excellent service. We can’t wait to welcome you back for another great experience!" 

Business response:

Dear Toby, We appreciate you taking the time to leave your feedback. We are glad you had pleasant encounters with our associates; however, we apologize for not meeting all of your expectations regarding your bed and the noise concern you experienced; we regret you were unable to have a peaceful and relaxing stay. We take your feedback very seriously and will address it appropriately. We are grateful for your patience and hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Joe, Thank you for your thoughtful review. We are pleased to learn that your stay at Extended Stay America was enjoyable. Knowing that our staff's attentiveness and immaculate accommodation contributed to your positive experience is gratifying. We sincerely appreciate your feedback and look forward to the opportunity to welcome you again.Sincerely,Hotel Management 

Business response:

Dear Sam, We appreciate you taking the time to review your stay at Extended Stay America. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Hotel Management