Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Edgar,Thank you for the fantastic review of Extended Stay America. We're thrilled you had a pleasant stay and felt well taken care of during your stay. It's wonderful that our service met your expectations and that you would choose to return. Thank you again for your kind words. We look forward to welcoming you back in the future for another enjoyable stay.Sincerely,Hotel Management 

Business response:

Hello Chris,Thank you for sharing your feedback! We're glad to hear you had a chill and enjoyable stay. We look forward to welcoming you again soon! 

Business response:

Dear Tom, Thank you for your feedback! We’re glad you chose to stay with us during your travels. Whether it’s for a short visit or an extended stay, we strive to provide a comfortable and convenient experience for all our guests. We appreciate your support and look forward to welcoming you back on your next trip. Sincerely,Hotel Management 

Business response:

Dear Gaudentia, Thank you for your valuable feedback. We sincerely apologize for any confusion regarding our dishware policy. Our front desk team strives to communicate all available amenities clearly during check-in, and we regret if this was not your experience. To maintain a high standard of cleanliness for all guests, we store dishware at the front desk, and it can be delivered upon request. Your comments have been shared with our team to help ensure better communication in the future. We truly appreciate your input and ... read more

Business response:

Dear Gabriela,We regret that your stay did not meet your expectations. A fresh and clean environment is important, and we sincerely apologize for any discomfort caused by the unpleasant atmosphere in the surroundings and the condition of your initial room. We appreciate you giving us the opportunity to provide a different room and will address these concerns with our team to ensure a better experience for our guests. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sin... read more

Business response:

Dear Michael,Thank you for including Extended Stay America in your travel plans. We're delighted you had a pleasant stay and found the beds comfortable. A good night's sleep is essential, and we're glad our accommodations provided the comfort you were looking for. Our team strives to ensure that every guest has a cozy and enjoyable experience, and it's wonderful to know that this aspect of your stay met your expectations. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management