Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Celes,Thank you for taking the time to review your stay at Extended Stay America. We’re thrilled to hear that you had a pleasant stay. It’s always wonderful to know that our guests had a positive experience. Your feedback means a lot to us, and we’re grateful for the opportunity to host you. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for giving us a chance during your stay. It is understood that first impressions matter, and while the team aims to provide a welcoming experience, your feedback about the property's condition is appreciated. Guest comfort remains a priority, and comments like yours help guide improvements. We appreciate your perspective and hope future experiences exceed expectations.Sincerely,Hotel Management 

Business response:

Dear Charles, Thank you for choosing us while you were in the city. We hope you had a satisfactory trip. However, we sincerely apologize for the issues you mentioned with the door to your suite. Our housekeeping and maintenance teams are addressing these concerns to ensure more comfortable future stays. We appreciate your feedback and hope to provide you with a better experience on your next stay. Sincerely,Hotel Management 

Business response:

Thank you for your rating! 

Business response:

Dear Nestor, Thank you for your kind words! We are delighted our team made your stay memorable and truly appreciate your feedback. We look forward to welcoming you back to Extended Stay America for another exceptional experience.Sincerely,Hotel Management 

Business response:

Thank you for your kind review,And thank you for allowing us to be your home away from home.