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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the inside of the room and it was clean. The hall wall smelled like weed. When I reserved the room it says continental breakfast and all they had was coffee all 3 days and i asked and all i got was excuses.
Business response:
Dear Martha,Thank you for sharing your feedback. While it's great to hear that you found the room clean and comfortable, we sincerely regret the concerns you encountered. We understand how important a fresh environment and accurate expectations are for a pleasant stay. Your comments about the breakfast and the hallway will be addressed with our team to improve our offerings and overall guest experience. We appreciate your patience and hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
Excellent price. Perfect place to rest for the night and get out of the storm.
Caroline was awesome and amazing. I checked in late and left really early in the morning, and she was so kind to me. Sometimes the overnight lobby attendant isn't the best, but I felt like she went above and beyond to make my short stay the best!
Business response:
Dear Tiffany, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments regarding the service provided by our associate Caroline and are happy to read you enjoyed your quick stay. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area. See you!Sincerely,Hotel Management
Everything was clean and newly remodeled.
Business response:
Thank you for your feedback. looking forward to having you stay again soon.
My review Great hotel
Business response:
Dear Christina, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
It was a nice quiet stay! Front desk attendant was nice and helpful! Only complaints one of the cabinets were broke off and laying on the floor upon arrival. And one of the comforters appeared dirty. I did call the front desk and let them know about the broken cabinet so I would not be charged and she was extremely apologetic. We were only there for a short period so it wasn’t a huge concern.
Business response:
Dear Tessa, Thank you for taking the time to review your stay at Extended Stay America. We are glad to hear you appreciated our comfortable and peaceful accommodations. However, we hope you will accept our apologies for the inconvenience with the room furniture and cleanliness concerns with the bedding. We are happy that our staff were able to make this right for you and offer a satisfactory resolution. We are truly grateful for your patience and understanding. It was a pleasure hosting you, and we hope to do so again in the... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,685 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.