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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Muy buen trato
Business response:
Thank you for the glowing review. We appreciate your feedback and hope that you keep us in mind for future Tulsa travels.
Overall, very nice Smells in the hallway were pretty grim, including cigarette smoke on non smoking floor. Noise from other rooms was incredibly loud in hallways and in bed, even past midnight on a Thursday! Maybe that’s normal in Extended Stay? It seemed odd and disrespectful to me. Good thing I had earplugs! Other than that, the room itself was clean and very nice, very comfortable. The staff was very pleasant and helpful! I enjoyed my stay.
Business response:
Dear Guest, Thank you for your valuable feedback. We are pleased to learn about our comfortable accommodations and the excellent service provided by our dedicated team contributed to a pleasant stay. However, we sincerely apologize for the inconvenience you encountered and appreciate you bringing these to our attention. We are committed to addressing them promptly. We look forward to the opportunity to welcome you back in the future and to provide you with an even more exceptional stay.Sincerely,Hotel Management
Business response:
Dear Alonzo, we’re sorry to see that you had a less-than-satisfactory experience with us. Your feedback is important, and we’d like to understand what went wrong so we can improve. We hope to have the opportunity to make things right and provide you with a better experience in the future. Sincerely, Hotel Management.
Front desk employee, was amazing
Business response:
Dear Jose, Thank you for taking a moment to recognize our front desk associates here at Extended Stay America. Making our guests feel valued and well-cared for is central to our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality, and we hope to have the opportunity to do so again soon!Sincerely,Hotel Management
Staff provided good service. Property smelled of marijuana, especially the stairwell. The stairwell exit/entrance door was ajar in need of repair our entire stay. For the price, we were satisfied with our stay.
Business response:
Dear Marilyn,Thank you for sharing your feedback. We’re glad you were happy with the service provided during your stay and that you found us to be of great value. However, we apologize for the issue you experienced near the stairwell, and we will address it immediately with our housekeeping team. We also appreciate you bringing the door issue to our attention, and we will make sure it’s fixed as soon as possible. We hope to welcome you back soon for an even better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,696 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.