Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Miguel,We’re glad to hear that your stay went well overall, but we sincerely apologize for the oversight regarding the cleaning and change of sheets during your stay. We understand how important it is for guests to feel comfortable and cared for throughout their time with us. We will share your feedback with our team to ensure our housekeeping schedules are followed. Thank you for bringing this to our attention, and we appreciate your understanding as we continue to improve our service. We would love another opportunity... read more

Business response:

Dear Kaj, We sincerely apologize for not meeting your expectations during your stay. We understand your concerns about the condition of the property, and we truly appreciate you bringing these to our attention. Your comments will be reviewed as part of our ongoing efforts to improve our facilities and services. We would welcome the opportunity to offer you a more pleasant experience in the future.Sincerely,Hotel Management 

Business response:

Dear Latasha, Thank you for your lovely review! We’re thrilled to hear that you enjoyed the modern and stylish design of our rooms. Creating a cozy and welcoming atmosphere is very important to us, and we’re so glad you appreciated the setup. Your kind words motivate us to continue delivering great experiences for our guests. We truly value your feedback and look forward to welcoming you back to Extended Stay America for another wonderful stay soon!Sincerely,Hotel Management 

Business response:

Dear Nicole, It was a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great that you enjoyed your stay and that our property and services met your expectations! Please return for a seamless stay on your next visit to the area.Sincerely,Hotel Management