This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice room but under beds were dirty and had other people’s clothes, shoes and deodorant left there. Someone kept smoking on the floor. Staff did keep investigating which was good. Bad weather made plowing the property an issue. I couldn’t park in handicap spots. Other than that it was a quiet stay.
Business response:
Dear Marcia, Thank you for taking the time to share your feedback. We're happy you had a peaceful stay. However, we deeply regret the issues you encountered with cleanliness in your room and the smoking on your floor. We appreciate your understanding as our staff worked to investigate the situation, and we will continue to ensure that our rooms are thoroughly cleaned and maintained. Your comments are valuable, and we’ll work to enhance the overall experience for our future guests. We hope to have the opportunity to welcome y... read more
Good
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards
Ok for a quick stay. Overall, it was an OK stay. I know what to expect when staying at a hotel in this price range so I wasn’t all that picky either way. Main issue was that the room next to me had people staying in it that were blasting their music and talking and yelling extremely loud for about an hour before I decided to call the front desk and tell them to quiet down. They did it for about 10 minutes but then got back to it for about another hour. The only other thing was at this the room smelled of smoke even though it... read more
Business response:
Dear Levy, We sincerely apologize for the noise disturbance and the lingering smoke smell in your room. This is not the experience we want to provide, and we will work with our team to address these issues and improve the guest experience. We’re glad our staff was friendly and helpful, and we appreciate your understanding. Your feedback is important to us as we strive to enhance our services. We look forward to welcoming you back.Sincerely,Hotel Management
no
Business response:
Dear Keegan, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it.Sincerely,Hotel Management
Nice
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,194 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.