Extended Stay America Suites - Tampa - Casino Area

Business response:

Pedro, Thank you for the review. Your feedback is important to us and we will use it to create a better guest experience. 

Business response:

Dear Natonya,Thank you for sharing your feedback. We’re glad to hear your stay was acceptable overall, but we sincerely apologize for the cleanliness issues you observed in the elevators. Your concerns are valid, and we agree that high-traffic areas require consistent attention. Please rest assured that we are addressing this matter with our team to ensure daily cleaning and maintenance. Your constructive feedback is invaluable in helping us enhance the guest experience, and we appreciate your understanding. We hope to have ... read more

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards 

Business response:

Dear Tikina, We are grateful for your kind words. It is always wonderful to see when our guests can enjoy everything about our hotel, and we appreciate you highlighting the service by the team. We truly pride ourselves on providing an exceptional stay for our guests, and it means the world to us to read your comments. Our staff is devoted to ensuring each guest feels at home and wants to return, and we hope to see you and your kids again here at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Alarcon,Thank you for your wonderful review! We are thrilled to hear you enjoyed the professionalism of our staff and the cleanliness of Extended Stay America. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Kathleen, Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is remarkable that you were pleased with the clean room and enjoyed our outstanding service. We are thrilled to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again! Sincerely, 

Business response:

Dear Marta, Thank you for your feedback. We're glad to hear that our staff made a positive impression during your stay! We appreciate your understanding regarding the hotel's age and are actively working on improvements to ensure a more comfortable experience for all guests. Your comments are valuable to us, and we're committed to making the necessary upgrades. We look forward to the opportunity to welcome you back for a better stay at Extended Stay America in the future! Sincerely,Hotel Management