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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s okay It was fine but the hotel staff tried to get into our room at 7:30 am to clean it without knowing we were there. The place was clean but it needs to get updated.
Business response:
Dear Julia, Thank you for your feedback. We apologize for the inconvenience caused by the early cleaning attempt. Your comfort and privacy are important to us, and we will address this issue with the team to ensure better communication going forward. We also appreciate your input regarding the need for updates, and we will work toward improving our facilities. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
good
Not clean Check in was easy, Rosalind did a great job get me checked in. However, I asked for a handicap access room and according to my reservation I got the last one, however upon arrival no accessible rooms. I took a room on second floor, toilet did flush during my room check, so I went back to desk and was given another room on second floor were again the toilet flushed but very slowly and still had urine stains from staff or past guest, sheets were very old and stained with hair from past guest. At this point, I was tir... read more
Business response:
Dear Guest,Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. Cleanliness, comfort, and accessibility are important to us, and we regret that we did not meet those expectations during your visit. Your experience has been shared with our team for immediate review and action. We deeply appreciate your patience and understanding and hope to have the opportunity to provide a much-improved experience during your next stay.Sincerely,Hotel Management
Great
Business response:
Dear David, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Just need a place to sleep. It was great
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,985 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.