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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Slamming doors randomly overnight. Got no sleep! Not sure if was staff because I was next to staff areas or other clients? Then a lady was screaming all morning arguing. Free coffee was not good. Free breakfast included only pre wrapped muffins & oatmeal packs. But front desk clerk was nice & room while outdated had nice amenities. Overall, ok.
Business response:
Dear Julie, Thank you for sharing your feedback. We’re glad you had some great encounters with our team and enjoyed the amenities that made your stay satisfactory. However, we sincerely apologize for the noise issue you encountered. This is certainly not the experience we want to provide for our guests. We appreciate your understanding and patience and will try to improve the quality of our rooms and services provided as we proceed. Thank you again for your valuable feedback, and we hope to welcome you back for a more pleasa... read more
Clean, quiet and friendly staff.
Business response:
Dear Quint,Thank you for the generous review of Extended Stay America. We’re delighted that you enjoyed a clean and quiet environment during your stay, along with the friendly service from our team. Creating a welcoming and relaxing atmosphere is always our goal, and we’re glad to have met your expectations. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
Great Customer Service
Business response:
Dear Charletta, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Alix was wonderful and showed friendliness while checking in. Definitely made the later check in worth it, I’ve had some very sour encounters at other facilities. It was nice to be treated with a friendly smile.
Customer service could be better
Business response:
Dear Melissa, Thank you for your feedback. We are sorry to read that your experience with our service did not meet your expectations. Providing excellent service is our priority, and we are constantly working to improve. We appreciate your comments and will share them with our team to enhance the guest experience. We hope to welcome you again and provide a better experience.Sincerely,Hotel Management
Friendly staff.
The staff are amazing
Great place
Business response:
Dear Javier,Thank you for your kind words! Extended Stay America is thrilled to hear you had a great experience. Your satisfaction is truly appreciated, and we hope to welcome you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 752,755 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.