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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We enjoyed our stay
customer service was great
Business response:
Dear Jaime, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope this new year brings your dreams to reality!See you again soon!Sincerely,Hotel Management
Room was clean but you have to request items that aren’t in the room - hair dryer, coffee maker, dishes etc. when I checked in I was told that they were out of key cards for the two rooms booked so the person at front desk would have to let us in every time we would need to leave the room - very inconvenient. Breakfast to go was basic but good enough. Staff are friendly!
Business response:
Dear David, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the need to request basic amenities and the issue with the key cards. We understand how disruptive this was to your stay, and we are actively working to improve these processes. We are pleased that you found the room clean and enjoyed the breakfast, and we truly appreciate your kind words about our friendly staff. Your comments are invaluable, and we are committed to providing a more seamless and enjoyable experience for a... read more
Room comfortable. Bathroom small. Will stay again. Location was great for my needs.
Business response:
Dear Mary, Thank you for your gracious review of Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
The staff was understanding about our situation at the time of checkin and had made experience pleasant for us. And Rafael stepped up to help with our requests. Appreciate the service and five stars for that.
Business response:
Thank you, Vijay, for your kind words! We are thrilled to hear our team, especially Rafael, made your check-in experience smooth and pleasant. At Extended Stay America, we take pride in delivering exceptional service, and your feedback inspires us to keep going above and beyond. We look forward to welcoming you back in the future!Sincerely,Hotel Management
The hotel is nice and clean.
Business response:
Dear Anthony, Thank you for your kind feedback. We're delighted to hear that you found the hotel nice and clean. Our team strives to maintain a high standard of cleanliness and comfort for all our guests, and we appreciate your recognition. We look forward to welcoming you back in the future for another great stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,834 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.