Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Greg,Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. On a positive note, we are pleased with your kind words regarding our staff and the cleanliness of your room. Once more, we do apologize. We hope you will give us an opportunity to show you the hospitality you deserve the next time you are in the city.Sincerely,Hot... read more

Business response:

DearFelicia, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so lovely that you enjoyed your time at Extended Stay America, and we are happy you were impressed with our cleanliness. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management 

Business response:

Dear Robert, thank you for your feedback! We're glad to hear that you had a pleasant stay overall, and we appreciate your compliments on our cleanliness and organization. We apologize for the issues you encountered with the WiFi and fridge, and we'll certainly look into these matters to ensure future guests have a seamless experience. We value your input and hope to welcome you back soon! Sincerely, Hotel Management. 

Business response:

Dear Alaa, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to know we met all of your expectations! We look forward to sharing your positive feedback with our team.We hope you will revisit us the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Megan,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the quiet, safe atmosphere and exceptional service from our friendly staff. At Extended Stay America, we strive to create a comfortable experience for our guests, and we're glad we could meet your expectations. We hope to welcome you back soon!Sincerely,Hotel Management 

Business response:

Thank you, Bertina, for your positive feedback! We are so glad to hear that you found our hotel clean and comfortable. We truly appreciate your kind words and look forward to welcoming you back for another great stay at Extended Stay America.Sincerely,Hotel Management