Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Kyle, Thank you for your feedback! We’re glad to hear that our clean and convenient hotel met your needs during your travels. It’s always our goal to offer a comfortable and hassle-free stay, and we’re happy it worked perfectly for you. We truly appreciate your kind words and hope to welcome you back whenever your travels bring you our way. Should you need any assistance during your next stay, we’re here to help. We look forward to welcoming you back to Extended Stay America soon! Sincerely,Hotel Management 

Business response:

Dear Carl, Thank you for your feedback. We sincerely apologize for the condition of the bathroom during your stay. Permanent stains can leave a negative impression, and we regret not meeting your expectations in this regard. Please know that we are actively working to address such issues to improve the overall experience for our guests. We appreciate your patience and hope to provide a better stay in the future.Sincerely,Hotel Management 

Business response:

Dear Mihail, We're thrilled to hear you had an exceptional experience at Extended Stay America! It’s always our goal to provide a comfortable and enjoyable stay for our guests. Your kind words inspire us to keep delivering outstanding service. We hope to welcome you back for another fantastic visit soon!Sincerely,Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards