Extended Stay America Suites - Tampa - Casino Area

Business response:

Thank you for your rating! 

Business response:

Dear Janet,Thank you for being our Guest. Guest feedback is always appreciated and helps identify areas for improvement. It’s good to know the front desk was informed of your concerns, as maintaining functionality and comfort is a priority. Efforts are constantly made to enhance the guest experience, and your comments will be shared with the team so they can be addressed accordingly. We look forward to welcoming you back for a much-improved experience in the future.Sincerely,Hotel Management 

Business response:

I am so sorry we did not earn a 10 from you. Please reach out if there is anything we can do for you. 

Business response:

Dear Rosanna, Thank you for choosing Extended Stay America for your recent accommodations. We appreciate you mentioning our friendly staff, and it's nice to know that our grab-and-go breakfast met your expectations. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon at the location you liked! Sincerely,Hotel Management 

Business response:

Dear Gary,Thank you for your wonderful review! We are delighted to hear you had a positive experience at Extended Stay America. Your kind words about our staff and cleanliness mean a lot to us, and we look forward to welcoming you back soon.Sincerely,Hotel Management