Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Ken, We are happy you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff. It was our pleasure to host you at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management 

Business response:

Dear Ms. SandraThank you so much for choosing to stay with us and for sharing your positive experience! We are thrilled to hear that you enjoyed your time here.Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We hope to welcome you back soon for another delightful stay.Safe travels and best wishes! 

Business response:

Dear Frank,Thank you for sharing your feedback. We sincerely apologize for the disappointment regarding the breakfast offering. We understand how important it is to have a satisfying start to the day, and we are reviewing our breakfast options to ensure they meet guest expectations. We also appreciate your comments about our staff and will continue to focus on providing responsive and friendly service. We value your input and hope to welcome you again for a more enjoyable experience.Sincerely,Hotel Management