Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Felicia, Thank you for your kind feedback! We’re thrilled to hear that you would stay with us again. Our team works hard to ensure that each guest has a comfortable and enjoyable experience, and we’re glad we could meet your expectations. We look forward to welcoming you back to Extended Stay America soon! Sincerely,Hotel Management 

Business response:

Dear Neftali,Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management 

Business response:

Dear Ms. KristyOn behalf of the entire team at Extended Stay America, I wanted to extend our heartfelt thanks for your recent review. We are delighted to hear that you enjoyed your stay with us and took the time to share your positive experience.We strive to provide each guest with a memorable and comfortable stay, and it is incredibly rewarding to know that we succeeded during your visit.Feedback like yours not only motivates our team but also helps future guests make informed decisions about their stay. We are grateful for... read more

Business response:

Dear Mark, We appreciate you taking the time to leave your feedback. We apologize for not meeting your expectations regarding our breakfast selections and the difficulties you experienced with the elevator. Your review will be discussed with our team, and we appreciate you bringing this to our attention. Thank you once again for choosing us. We hope to have another opportunity to welcome you back soon.Sincerely,Hotel Management