Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Igor, Thank you for sharing your feedback. We understand that amenities such as teapots and coffee makers can enhance your stay, and we apologize if this was an inconvenience. We appreciate your comments and will take them into consideration as we continuously look for ways to improve our guest experience. We hope to welcome you back in the future.Sincerely,Hotel Management 

Business response:

Dear Michele, Thank you for staying with us and sharing your experience. We are glad that you had a pleasant stay overall. However, we sincerely apologize for the oversight in housekeeping during your stay. Ensuring our rooms meet the highest standards is a top priority for us, and we regret not meeting these expectations. We have addressed this issue with our housekeeping team and appreciate you bringing this to our attention. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel ... read more

Business response:

Dear Angie, We are delighted that you found our guest accommodations peaceful and appreciated the excellent hospitality delivered by our team! Your kind words will surely be passed on. Thank you for taking the time to provide feedback about your stay at Extended Stay America. We hope to have the pleasure of hosting you again soon.Sincerely,Hotel Management