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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Check in was smooth, staff was accommodating, but as I checked in there were bugs in the room, some were dead lying on the floor.
Business response:
Dear Adrian, Thank you for being our guest. We are delighted to hear that you had such a positive experience with our check-in service. However, we apologize that your room did not meet our usual standards of cleanliness and comfort. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future.Sincerely,Hotel Management
Very good hotel stay We stayed here many days in a row and loved it. One night a baby and children were making noise late at night and the manager changed us to a different and very nice room the very next morning as soon as we let him know! Great service! Very friendly staff ready to help!
Ms. C and Brittany are both awesome. It’s like family.
Business response:
Dear Sisbohn,Thank you for your kind review! We are delighted to hear that Ms. C and Brittany made such a positive impact during your stay. At Extended Stay America, we strive to make our guests feel like family, and we're glad we succeeded. We look forward to welcoming you back soon!Sincerely,Hotel Management
The hotel was great, and the room was clean and bigger. Just I thought that breakfast would be better, but it's ok (not a big deal).
Business response:
Dear Katerin,Thank you for such a generous review of Extended Stay America. We’re delighted that you enjoyed the spacious and clean room and that you had an overall great experience with us. We appreciate your thoughts on the breakfast selection and will certainly consider them as we work to enhance our offerings. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
The hallways have a smell to them
Business response:
Dear Alejandro,We apologize for the unpleasant condition in the hallways, as we strive to maintain a welcoming environment throughout the property. Our team is working diligently to address this matter and ensure a fresher experience for all guests. We truly hope you will give us another chance to prove we are committed to providing outstanding hospitality. We look forward to welcoming you back to our hotel.Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,098 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.