Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Nathan, Thank you for your feedback. We apologize for the condition of the carpet in the hallways and the unpleasant smell you experienced. We understand how important a clean and fresh environment is for our guests, and we are currently reviewing our maintenance plan to address these concerns. Your comfort is our priority, and we appreciate your comments as they help us improve. We look forward to welcoming you back for a more enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Thank you for your review, we hope to see you again very soon. 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards 

Business response:

Dear Amar, We're glad you enjoyed the comfort of the beds. We appreciate your comments about the property and will address the areas in need of improvement. Your input helps us enhance the guest experience, and we hope to welcome you back soon for a better stay.Sincerely,Hotel Management 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. As a new hotel, we value all of the feedback! We look forward to seeing you again soon!