Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Rosa, Thank you for sharing your feedback with us. We are sorry to learn that the breakfast choices did not meet your expectations. Guest comfort is important to us, and we understand how these factors can impact your overall experience. We are continually reviewing our breakfast choices and will take your comments into account as we work to improve the variety and quality. Also, we will keep an eye on refilling the supplies as per the need. Apart from this, we hope you had a pleasant stay and were pleased with the serv... read more

Business response:

Dear Miguel, We are happy you chose Extended Stay America for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management 

Business response:

Dear Robert,Thank you for your feedback. We are pleased to hear that you found our staff outstanding; they truly strive to provide excellent service. However, we apologize for the inconvenience caused by the lack of cooking items and a coffee maker in your room. We understand how essential these amenities are for an enjoyable stay, and your comments will be shared with our team to ensure improvements are made. We appreciate your input and hope to welcome you back in the future for a more comfortable experience.Sincerely,Hote... read more

Business response:

Thank you, Itathi, for your positive review! We look forward to you staying with us in the near future!