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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly, helpful staff, loved seeing all the dogs! Very comfortable… would stay again for sure!
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards
Great staff and great location. Could be a little cleaner, but it was acceptable.
The property was okay but not as nice as I anticipated. My biggest concern was when I left this morning @ 6:30 the lobby was unstaffed and the outside lighting was not on, very dark and unsafe. Room: outlet in bathroom doesn't work, I tried to reset GFI but no luck. Handle on entrance door needs attention. .
Business response:
Dear Katherine,We're glad that our property met some of your expectations, but we're sorry that it didn't fully align with what you had anticipated. Your concerns about the lobby being unstaffed and the lack of lighting outside are taken seriously; safety is a priority, and we will address this to ensure better visibility for our guests. We also appreciate you bringing the issues with the bathroom outlet and entrance door handle to our attention. We will address this with our maintenance team to take the necessary steps and ... read more
Value prices for the area. It dud feel safe.
Business response:
Dear Eva, Thank you for sharing your feedback. We are glad to hear that you appreciated the value pricing and felt safe during your stay. Your comfort and satisfaction are important to us, and if there’s anything specific that could have made your experience more enjoyable, we would welcome your suggestions. We hope to have the opportunity to serve you again and provide an even better experience.Sincerely,Hotel Management
Property was nice, getting to the parking lot from the highway is a little tricky but for the price was a good place to stay.
Staff was kind but using inconvenient tech to handle check in. Tablet wasn't working right and kept having to reenter info and show my id x2 times so they could reenter my name,etc...and I was exhausted after a long drive.Check in took about 10/15 min...too long. Figure out a better system. Room has no sound proofing, windows don't open, no peephole in the door...bed was ok. Seemed clean enough as a facility.
Business response:
Dear amanda, We're grateful for your feedback following your stay. Our team is genuinely sorry for the extended wait you experienced during check-in. We understand the importance of a smooth arrival process and are committed to making improvements. Additionally, your comments about the condition of your room have been noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We hope to serve you better in the future and provide you with a more enjoyable stay that reflects the high st... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,372 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.