Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Arielle, Thank you for your wonderful feedback! We’re thrilled to hear that you experienced excellent customer service during your stay at Extended Stay America. Our team strives to provide the best for our guests, and we look forward to welcoming you back soon.Sincerely,Hotel Management 

Business response:

Thank you for choosing Extended Stay America Premier Pueblo. As a new hotel, we value all of the feedback! We look forward to seeing you again soon! 

Business response:

Dear Britney, Thank you for your kind words and feedback about your spacious room at Extended Stay America. We are thrilled to read that our staff, Angela, made a positive impact during your stay. Your appreciation means a lot to us, and we will be sure to share your compliments with the team. We hope to welcome you back soon and provide an even better experience.Sincerely,Hotel Management 

Business response:

Dear Nerilys, Thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. We will address this appropriately with our team. It was our pleasure to host your visit, and we hope to see you soon.Sincerely,Hotel Management 

Business response:

Dear Tracy, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. Thank you again for being our guest and for your feedback. We wish you all the best with your trav... read more

Business response:

Dear Steve, Thank you for reviewing your recent stay. Please accept our apologies for not meeting all of your expectations, as we always want to provide an outstanding experience for every guest. We appreciate you letting us know how we can improve, as well as what you enjoyed about your time with us.It was a pleasure hosting your visit, and we would love the opportunity to accommodate you again.Sincerely,Hotel Management