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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You have to take life as it is I don't have a problem with this property
Business response:
Dear Michael, Thank you for your generous review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Simple but sufficient It’s a good, safe, cheap option in a convenient location. We’ve stayed here before and will again. Room was mostly clean but there were a few dead bugs. No living ones. The shower water was very difficult to turn. Bed was comfy and we slept great.
Less than expected Commode was not cleaned. Microwave was missing. Two requests were not successful in obtaining one. Refrigerator was noisy when it cycled on and the doors did not open in the correct direction for the kitchen area.
Business response:
Dear James, It was disappointing to read your comments about your stay at our hotel. We are sorry to hear about the maintenance and cleanliness concerns in your room. Your feedback is invaluable in helping us improve. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such issues in the future. Thank you for choosing us and taking the time to bring this to our attention. We hope to have another chance to show you the outstanding, seamless stay you deserve and that ... read more
Would stay again In town for Billy Strings concert, it was just fine for us tired folks after the show
Business response:
Hi Bryan,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring ... read more
Was able to get a same day reservation & had a good night's sleep. Room was clean with no issues.
The experience was standard and adequate It was a decent stay and had a small kitchen that allowed me to store some food for my visit. While the general area was clean, the carpet have not been washed in what seems to have been years, rendering my exposed feet to blacken. Rather disgusting, so I had to wear shoes in the hotel room. There was almost no breakfast other than coffee provided.
All of the staff was absolutely incredible especially Ricky ! Only there was an issue with not being able to get the usual captions working on the TV and I am hard of hearing so it was a big deal for me. And as I was on the second floor with cranky knees and the elevator was broken for a couple days this was problematic, otherwise I would have given them a higher rating. The place is old and is just okay, but the air conditioning was phenomenal in the entire place and this was during an incredible heat wave! The full size fr... read more
Business response:
Dear Gail, Thank you for your detailed feedback! We are thrilled to hear that you found our staff, especially Ricky, to be incredible. We are sorry to hear about the issues with the TV captions, the broken elevator, and the lack of kitchenware. Your comfort is important to us, and we appreciate you bringing these matters to our attention. We’ll look into improving our coffee selection as well! Despite the challenges, we’re glad you enjoyed the air conditioning during the heat wave. We hope to welcome you back for a more enjo... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,352 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.