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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is always friendly, check in is always fast. There were a few ants in the bathroom and on the end table next to the bed.
Business response:
Dear Ericka, Thank you for sharing about your experience at our hotel. We're pleased to hear that our friendly staff and quick check-in process made a positive impression. However, we apologize for the cleanliness issue you encountered in your room. Your comments are valuable, and we will address them promptly to ensure a comfortable stay for all our guests. We hope to welcome you back for a better experience.Sincerely,Hotel Management
Not impressed The room was mostly clean but trash had not been emptied, prior to our arrival. The mattress was rock hard and uncomfortable. The site was not super clean (elevator had lots of food crumbs and general dirt on the floor). The 'breakfast' consisted of coffee with no cream or milk available, oatmeal packets, hot cocoa packets, and just one flavor of small muffin. There were no coffee makers in the rooms either.
Business response:
Dear Laura, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders to explore ways to enhance our offerings. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to... read more
You have to take life as it is I don't have a problem with this property
Business response:
Dear Michael, Thank you for your generous review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Simple but sufficient It’s a good, safe, cheap option in a convenient location. We’ve stayed here before and will again. Room was mostly clean but there were a few dead bugs. No living ones. The shower water was very difficult to turn. Bed was comfy and we slept great.
Less than expected Commode was not cleaned. Microwave was missing. Two requests were not successful in obtaining one. Refrigerator was noisy when it cycled on and the doors did not open in the correct direction for the kitchen area.
Business response:
Dear James, It was disappointing to read your comments about your stay at our hotel. We are sorry to hear about the maintenance and cleanliness concerns in your room. Your feedback is invaluable in helping us improve. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such issues in the future. Thank you for choosing us and taking the time to bring this to our attention. We hope to have another chance to show you the outstanding, seamless stay you deserve and that ... read more
Would stay again In town for Billy Strings concert, it was just fine for us tired folks after the show
Business response:
Hi Bryan,Thank you for sharing your experience at the Extended Stay America – Madison. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Extended Stay America - Madison and we hope you choose to stay with us again whenever your travel needs bring ... read more
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,669 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.