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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price the room was spacious and clean. The entire first floor smelled like wet dog. The 2nd floor smelled like smoke or pot (alternating) and the 3rd floor smelled like something cooking??? A baby was often crying and various people were arguing often. Felt like many guests were residents. No lid for coffee cups and we only got 1 plate after I begged at the front desk for him to wash one for us. Place was kind of a dump, but we only stayed 1 night so it was fine.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While we are pleased to know the room met your expectations regarding space and cleanliness, we sincerely apologize for the disruptions and overall conditions that affected your stay. Your comments regarding the atmosphere and limited amenities have been carefully noted. We are committed to improving the guest experience and will address these concerns with our team. We value your input and hope you will consider giving us another opportunity to provide a more... read more
Good place
You get what you pay for Door on first room “ate” my card (3 week known issue according to maintenance person)… got put in another room (Pam the manager was AWESOME).. loud.. barking dogs at night in the hallway!!! Towel rack broke off the wall… uncomfortable bed
Business response:
Dear Guest, Thank you for being our guest and reviewing your experience. We sincerely apologize for the issues you encountered, particularly with the room access and overall comfort. While we’re glad Pam was able to assist you, we understand that maintenance concerns and disturbances like noise from other guests can impact your rest and overall impression. Your feedback helps us identify areas for improvement, and we will address these concerns to enhance guest satisfaction. We remain committed to providing a better experien... read more
clean and comfortable The A/C was cold, the bed was comfortable, the room was clean, and the staff was pleasant and helpful.
Business response:
Dear Guest, Thank you for choosing Extended Stay America for your recent stay. We sincerely appreciate your thoughtful review and are pleased to learn that you found our hotel to be both comfortable and impeccably clean. We are also glad that your check-in experience met your expectations. It would be our honor to welcome you back on your next visit to the city. Wishing you a wonderful day and safe travels.Sincerely,Hotel Management
Definitely stay here if you really only need the basics and on a very limited budget.
Business response:
Dear Guest,While we're glad we could provide a place to stay, we recognize that the experience didn't quite match what you were hoping for. We aim to offer a dependable and comfortable environment, and your comments help us understand where we can do better. We appreciate you giving us a try, and we are committed to making the necessary improvements. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 749,600 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.