Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Guest, Thank you for sharing your mixed experience with us. We're glad that you enjoyed the comforts of the bed while you were here, making it a satisfactory time. However, we apologize for the issues you encountered, precisely the cleanliness of the sink and the drainage problem. We understand these issues can be frustrating and fall short of our standards. Please allow us to address these problems immediately. We appreciate your feedback and hope to welcome you back to our hotel soon for a better experience.Sincerely,... read more

Business response:

Dear Tisha, Thank you for staying with us and posting your kind remarks about Extended Stay America. It is wonderful to read that you rested well in our accommodations and found us to be an excellent value. Our top priority is your satisfaction, and we are glad to have delivered a great experience at a great price! We are thrilled to share your feedback with our team. Thanks again, and we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We hope you enjoyed your stay overall. We appreciate your comments about the breakfast selection and apologize for any disappointment caused. Your valuable input regarding our breakfast offerings will be shared with our leadership team to identify opportunities for enhancement. We would welcome the opportunity to host you again and to provide you with the exceptional stay that you deserve.Sincerely,Hotel Management 

Business response:

Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great you enjoyed your stay. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management