Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Luc,It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage us all. Thank you for the recommendation; we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management 

Business response:

Dear Wei, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management 

Business response:

Dear Jacqueline,Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for any concerns which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to accommodate you whenever your travels bring you to our area.Sincerely,Hotel Management 

Business response:

Dear Prasanna, Thank you for your feedback regarding your recent stay. We apologize for any misunderstanding about our breakfast offerings. While we provide a complimentary grab-and-go breakfast, we regret that it did not meet your expectations. Your experience is important to us, and we appreciate your comments, as they help guide our improvements. We look forward to the opportunity to better serve you in the future.Sincerely,Hotel Management