Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Aaron,We are so pleased to read how happy you were with your guest room. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Extended Stay America, and we hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management 

Business response:

Dear Neil, Thank you for your feedback! We are glad our front desk staff made a positive impression. However, we regret that your overall experience didn’t meet your expectations. Your comments are important to us, and we’re committed to improving our service. We hope you’ll consider staying with us again as we strive to provide a more enjoyable experience in the future. Thank you for sharing!Sincerely,Hotel Management 

Business response:

Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards 

Business response:

Dear Daniela, Thank you for choosing to stay with us. We apologize for any inconvenience during your breakfast experience. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. Thank you for bringing this to our attention. We hope you stay with us again the next time you visit our city.Sincerely,Hotel Management