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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very friendly and helpful and the room size was excellent, however it was advertised as having a free breakfast, a take away coffee and a small prepackaged muffin is not a free breakfast, this should have been made clear when booking. The condition of the bath was not good, it was starting to crack on surface.
Business response:
Dear Chris, Thank you for your feedback. We’re glad to hear that you found our staff friendly and helpful, and appreciated the room size. We apologize for the confusion regarding breakfast and the condition of the bath. Your comments about the limited breakfast options and the bath's surface will be reviewed to ensure these details are clearer moving forward and improvements are made. We value your input and hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Staff seemed bothered that we were checking in. Minimal communication with staff. Not even givin as soon much as direction to my room. No amenities at all in room. Nothing bathroom smelled of mildew
Business response:
Dear Tony, Thank you for your feedback. We apologize for the lack of communication and the issues you encountered with your room, including the absence of amenities and the unpleasant smell in the bathroom. This is not the level of service we aim to provide, and we will address these concerns with our team immediately. Your input is valuable to us as we strive to improve our guest experience. We hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
Nice and clean
Business response:
Dear Maria, We want to thank you for choosing to stay with us at Extended Stay America. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Todo estuvo muy bien desde el check in
Business response:
Dear Angelica, We appreciate you for choosing to stay with us at Extended Stay America and taking the time to write a review. It's great to know you had a good stay and enjoyed everything we offer. Please revisit us soon for another flawless experience while you visit the city. Sincerely,Hotel Management
Clean, comfortable, nice little grab-N-go breakfast, solid coffee, kind staff when I checked in. What more do you need? Gym and laundry were A1. I’d stay here again if I wasn’t permanently moving to the area.
Business response:
Thank you for your review, we hope to see you again soon!
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 750,987 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.