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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good customer service and great staff
Business response:
Dear Susuanna, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. Your support and recommendation mean a lot to us, and we are grateful for your recognition. We sincerely appreciate the positive feedback you have provided. Thank you for the opportunity to serve you.Sincerely,Hotel Management
Nice and clean hotel Nice and clean hotel, good for one or 2 nights
Business response:
Dear Bernd, Thank you for your feedback. We're pleased to hear that you found our hotel nice and clean and suitable for a short stay. We strive to provide a comfortable and pleasant environment for all our guests. Your comments are valuable to us and help us continue to improve. We look forward to welcoming you back for another stay, whether it’s for one night or more, and ensuring your experience at Extended Stay America remains positive.Sincerely,Hotel Management
Everything except they ran outta breakfast
Business response:
Dear Jonathan,Thank you for choosing Extended Stay America and taking the time to share your feedback. We're glad that most aspects of your stay were satisfactory. However, we apologize for running out of breakfast options during your visit. We'll address this with our team to ensure this doesn't happen again in the future. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
Property seemed very new and clean. Plenty of space in our room.
Business response:
Thank you for the feedback. We are happy to hear that you enjoyed your stay with us! We are new! We have only been open a month and a half! We are glad that we made your visit comfortable and enjoyable. We hope to see you again!
Great staff, not so great room Staff was great but my booking for a king bed was overbooked so I got a queen size room, a bit disappointed but she gave me 20% off the night. Bed was noisy, looked under the bed to see why and bed appears to be broken. I moved the reclining chair and trash was under the chair. Wasn’t impressed with the cleaning and the room seemed neglected. Towel rack was being secured by about 10 lag bolts on one side, just didn’t seem professional. Thankfully the young lady at the front desk had a great per... read more
Business response:
Dear Jay, Thank you for sharing your experience. We're pleased to hear the staff made a positive impression, especially the front desk team member who assisted you. We understand your frustration with the room and appreciate your understanding regarding the adjustments made. Your feedback is valuable, and we'll ensure the housekeeping and maintenance teams are aware so improvements can be made.Sincerely,Hotel Management
Teresa was so sweet at check in and made the whole process so nice and smooth. Will stay again if staying in the area.
Business response:
Dear Kaitlyn,Thank you so much for choosing Extended Stay America. We're delighted you had a pleasant stay with us and that our staff, Teresa, made your check-in experience truly exceptional. We're thrilled that you felt so well taken care of and that she helped set the tone for a great stay. It was our pleasure hosting you during your time. We are happy that you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Sincerely,Hotel Managemen... read more
I was so looking forward to a hot shower. No hot water. They did offer to move me, but I was already settled in with all my stuff. Turned on the fan and immediately had an allergy attack. AC filters had not been cleaned in months. Did it myself. Dusted the top of the headboard, too. Dropped my phone and had to move the chair, ewww, a toenail, food and a bug underneath. Breakfast was lame, some breakfast bars, yogurt, and oatmeal. The bathroom was clean, the bed was comfy and the linens were nice.
Business response:
Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,098 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.