Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Richard,Thank you so much for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience. Come back soon - we appreciate your business!Sincerely,Hotel Management 

Business response:

Dear Jesus, Thank you for your wonderful review! We’re delighted to hear that you had a great stay and appreciate your recommendation. It’s rewarding to know that our efforts contributed to your positive experience. We look forward to welcoming you back at Extended Stay America and are excited to have the opportunity to provide another excellent stay. Sincerely,Hotel Management 

Business response:

Dear James, Thank you for your kind words! We are glad to hear that the customer service at Extended Stay America made a positive impression. We look forward to welcoming you back in the future!Sincerely,Hotel Management 

Business response:

Dear Heidi, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management