Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Marta, Thank you for taking the time to review your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management 

Business response:

Dear Simon, Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed your stay with us. Providing a positive and memorable experience for our guests is our top priority, and we’re glad to know we met your expectations. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back to Extended Stay America in the future and hope your next stay is just as pleasant!Sincerely,Hotel Management 

Business response:

Dear Deenine, Thank you for your kind words! We’re delighted to hear that our staff made a positive impression during your stay. At Extended Stay America, we strive to provide professional and warm service to ensure every guest feels welcomed and valued. Your feedback reassures us that we're on the right track. We look forward to the opportunity to host you again in the future. Safe travels!Sincerely,Hotel Management 

Business response:

Dear Jim, Thank you for your feedback. We sincerely apologize for the disturbances you experienced during your stay. Providing a comfortable and restful environment is our priority, and we regret that noise impacted your experience. Your comments will be shared with our team to address this issue. We appreciate your stay with us and hope to provide a more peaceful experience on your next visit.Sincerely,Hotel management 

Business response:

Dear Amy, Thank you for sharing your feedback. We are delighted to hear that you found our staff friendly and helpful. Our team strives to provide excellent service and ensure a pleasant stay for all our guests. We appreciate your comments and look forward to having the opportunity to serve you again in the future.Sincerely,Hotel Management