This profile has been claimed by the business owner or representative.
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you and we look forward to seeing you again in the future!Best regards
Poor lighting TV didn't work upon arrival ( A gentleman after a bit was able to fix the tv…..we missed our planned activity with the tv repair) Bathroom was in need of cosmetic repairs The room rate was 92$ but the total cost was over 130$ Hall smelled severely like smoke Halls very noisy between 9 pm and 11pm
Business response:
Dear Lorelei, Thank you for your feedback. We apologize for the issues you faced with the lighting, TV, bathroom condition, and the smoke smell in the halls. We understand how these factors affected your stay, and we regret that your planned activity was disrupted. Your comments about the noise and the discrepancy in the room rate are also noted. We will address these concerns to improve our services. We appreciate your input and hope to provide a better experience in the future.Sincerely,Hotel Management
The good and the bad I appreciated the ease of check-in, free and easy parking, and the location close to so many restaurants, stores, and the golf course. The downside was that the bed seemed more like a double than a queen, and nearby people were smoking MJ/cigarettes. I would stay there again and hopefully it won't smell like smoke next go around!
Business response:
Dear diana, Thank you for your feedback. We’re glad you appreciated the ease of check-in, parking, and our convenient location. We apologize for the inconvenience with the bed size and the smoke odors you experienced. We will address these issues to ensure a more comfortable stay in the future. We look forward to welcoming you back and hope your next visit will be smoke-free and just as enjoyable.Sincerely,Hotel Management
0 manager and staff was great. You could see the manager really trying hard to make sure everybody was happy and trying to keep things running smoothly.
Business response:
Dear Ronald, Thank you for your kind words about your stay at Extended Stay America. We’re delighted to hear that both our staff and manager made a positive impression. Your feedback is greatly appreciated, and we look forward to welcoming you back.Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,924 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.