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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff at night--Alan, I think--was so courteous, considerate & understanding to our concerns & request. He treated us like old friends!
Business response:
Dear Heaven, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management
Mon séjour a été agréable. Le personnel a été gentil et disponible.
Was ok
Business response:
Dear Pedro, Thank you for taking the time to leave your generous rating regarding your recent visit to Extended Stay America. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Hotel Management
Customers service
Business response:
Dear Maria, Thank you for your feedback. We are glad to hear that our customer service met your expectations. At Extended Stay America, we strive to provide excellent service and look forward to welcoming you back for another positive experience.Sincerely,hotel Management
Great deal Basic, no frills hotel. Staff was very friendly, room was nice for an overnight stay or if you’re around on business. Room had refrigerator, 2 burner stovetop and microwave. I would stay again
Business response:
Dear Rob, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great that you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
The rooms aren’t worth the price The bathtub was filthy, could smell cigarette smoke coming through the vents. The bathroom sink faucet kept coming off. The sheets were clean and so were the towels but the towels had stains. The only positive that I experienced was the front desk staff who checked me in.
Business response:
Dear Guest, We are pleased that our front desk staff provided excellent service. However, we sincerely apologize for the issues you encountered during your stay. The cleanliness and maintenance concerns you mentioned are unacceptable, and we are addressing these with our housekeeping and maintenance teams to prevent future occurrences. Thank you for your feedback, as it helps us improve the experience for all our guests. We hope to make a much better impression on a future stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 754,081 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.