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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Upon arrival lyra the receptionist at the time informed us of the pet policy but we didnt have any pets but when we got in the room Upon check in Dog Hair was everywhere in the room even under the beds and in the tub....the Tuns drain stopper didnt work we had to purchase our own so my baby could tub bathe.....the Handle bar in the shower was missing.....the room was just not clean from the time we checked in and that was disappointing......
Business response:
Dear William, We sincerely apologize for the substandard condition of your room and the inconvenience it caused. Cleanliness is our top priority, and what you encounter does not reflect our usual standard. We understand how disappointing this must have been, especially with a baby in your care. Your feedback is invaluable, and we are committed to providing the best experience for our guests. Our housekeeping and maintenance teams are addressing these issues immediately to ensure all rooms meet our high standards of cleanline... read more
I stay at this property often. Mainly, because of the location and the staff. They truly understand customer service.
Business response:
We're honored to be your home away from home and glad to always have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We would love to have you on your upcoming trips and to enjoy more memorable moments at this excellent place. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 753,962 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.